6 Feb 2007

This is often written about by other web designers and I’m not breaking any new ground here but often potential clients looking for our services have no idea the time involved in creating a well-designed website. These same people are often shocked, if not dismayed, when they contact design companies, freelance or otherwise, when it comes to getting a website designed and get a quote back that is far off from the $200 they had in mind. So with this thought, I decided I wanted to write an entry breaking down what is involved and then do some multiplication to get our hourly rate for those with the $200 website mindset.

Information Gathering

If a website is to be designed well, time should be spent on gathering information from the client. This can take a few minutes if the client is extremely prepared to hours if you need to guide them through the process. So let’s just estimate that client discovery takes 4 hours.

Design

Designers work differently, I for one like to create a wireframe first that outlines the navigation. The basic structure of the site. When doing this I generally create 3 versions to give the client a choice. I often estimate 24 hours for this which includes the initial design time and revisions.

Then we have the concept designs where the actual design comes in play. We’ll estimate another 24 hours for this with 3 concepts and revisions. We’re up to 48 hours of billable work and we haven’t even begun coding the site yet.

Coding/Development

Once everything has been approved and signed off on, we head into the development phase. This takes me about 12 hours for both the CSS and XHTML coding for a 10 page site. Now we’re up to 60 hours of work.

Site Testing

We could skip this step but why would we want to? It’s probably the most important step of the process. This takes about 3 hours so now we’re up to 63 hours.

63 Hours Divided by $200 Equals Slave Labor

According to my calculator, that works out to $3.17 an hour—it’s not even minimum wage. I suspect that people tip more than that when eating out and less time is spent on that venture. Of course that doesn’t include the 4 hours we spent on client discovery because I don’t charge for that. So how would a potential client react if I came into their business and I asked them to provide their service for that rate? I’d more than likely be laughed out of their office or store.

It is often evident that a potential client hasn’t put a lot of thought into not only the actual process that goes into designing a site but expenses we have running a company. Obviously a freelancer has less expense than a company but we’re not devoid of expenses. I personally have rent, a car payment, car insurance, utilities, oh, and lets not forget, food. I don’t have health insurance, life insurance or any other benefit that comes with working for a company so if I get sick or injured, that comes out of my pocket. I’m also responsible for my own taxes, which is another expense to hire an accountant. All of these things go into pricing a project as well.

Hopefully potential clients reading this post will realize the amount of time and effort that goes into designing a website and rethink their mindset when it comes to a realistic budget. If any web designers are reading this that offer their services for $3.17 an hour, you’re breaking the law by not paying yourselves minimum wage.

18 Comments

  1. No. 1 Jason 08/27/08

    Something I read that really fits… A refridgeration repair person is called to fix a broken fridge. The repair person looks at the fridge, opens the door, listens, closes the door and walks around to the side of it and gives it a swift kick. The fridge rumbles and comes back to working order.

    “That will be $100.00″ says the repair person. The client’s eyes widen and he says “$100.00 for kicking my fridge, are you out of your mind?!”

    The repair person says “Im perfectly sane. $5.00 for kicking the fridge and $95.00 for knowing where to kick it.”

    People sometimes forget that it takes skill and experience and that is a large chunk of the bill.

    Cheers, great site!

  2. No. 2 karline 08/01/08

    excellent post. so well said.

  3. No. 3 Nate Sullivan 06/24/08

    I’ve found that a client that doesn’t understand from the outset the value will never be educated - at least not by you (the web designer). They will need to go through a process of self education, hiring someone cheap and then being unsatisfied with the results.

  4. […] So building a premium website brought questions in me. And will just sink on one, ‘How do I start it’? Maybe it’s easy to say, but I was thinking of how do i price the development? Hmmm… Good thing I found a website that will help me with my question: “What Everyone Ought to Know About Web Design Pricing“ […]

  5. No. 5 janis 05/07/08

    Hi.. Im linking your article to my site… Thanks

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About Me

My name’s Jen; I’m a cynical, sarcastic, ex-drummer who is fond of dark humor. I've held way too many factory & retail jobs but finally found my calling one Christmas holiday in a dark, musty basement. I am now a CSS & XHTML web standards looney and can be found daily—when I’m not at my Mac—at the local fair-trade coffee shop buying an iced-soy mocha no matter the temperature.

I am also the owner of Pop Stalin Design specializing in CSS & XHTML web design as well as custom WordPress themes.